Privacy Policy

Privacy Policy

Last updated: October 4, 2019

Focus 3, LLC ("us", "we", or "our") an Ohio Limited Liability Corporation operates the https://www.focus3.com website (the "Service"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.focus3.com

Information Collection

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information ("Personal Information"). We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.

Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.  If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

How We May Use Your Data

Analytics. Company utilizes Tracking Information to access anonymous data to help us understand how our Services are used. We use Tracking Information to customize content for you and improve our Services. Google Analytics and Keen.io provide reports to Company with website trends without identifying individual visitors.

Providing the Services. We use your Personal Data to provide the Services, provide customer service/support and communicate with you regarding the Services and new features.  If you are a Customer, it enables us to track your use for customer service purposes. We use the Programming Information created by Customers to provide the Services to End Users connected to the Customers.  If you are an End User, we use your Personal Data and history of access to identify you, enable you to establish feedback using comments and track your use of the Services for customers.

Validating Access to Content.   For Customers, we use the Personal Data of customers tied to Programming Information and Program History to validate your right to use our Services. We use the Program History and history of access by End Users tied to their Personal Data to validate the identities of End Users and track their use to report to Customers as a part of our Services.  These are essential components of our Services.

Direct Marketing.  We use Customer Personal Data to communicate with you regarding the provision of the Services, but also to let you know about additional features and services we provide that may be of interest to you. If you do not wish to receive marketing communications, you may opt out at any time by contacting us at info@focus3.com.

Sales Prospecting and Service Delivery.  Focus 3, LLC may collect information regarding your business or professional interests to facilitate selling Focus 3, LLC products and services.  Focus 3 LLC is a business to business service provider and all transactions for content from the site are solely for business use. All End Users of the Focus 3, LLC blog(s) are intended to be business professionals pursuing business content and End User information may be enhanced through analytics and tracking techniques to build profiles suitable for Focus 3, LLC products and services.

How Do We Share Your Data

We will not sell, rent, or share Personal Data with third parties outside of our company without your consent, except in the following ways:

Customers.  Our service involves providing a platform to present course content to Customers who may share the content with End Users and End Users from Customers may access content directly..  This involves presenting the content and ensuring that certain End Users have accessed and reviewed the content for the benefit of both the Customer and End User. As such, we share End User contact information and applicable End User Program Information access history with Customers to confirm End User attendance and review of the content when requested.

Comments.  If you post a comment, it may be shared with other End Users accessing the Program Information and the Customer that posted the Program Information. Once posted, comments cannot be edited, but may be deleted by contacting the Customer that is providing the Program Information.

Charging for Services. When you enter your credit card information, we transmit your information to Stripe for processing, but Focus 3, LLC does not store any credit card data associated with any purchases processed on the Site. Focus 3, LLC utilizes Stripe’s APIs to process payments and utilizes Stripe’s Privacy Policy for more detail about how your information is collected, stored and maintained by these third party payment processors.

Accounting Services.  We use Quickbooks for accounting services and processing payments for clients not using credit cards but Automated Clearing House (ACH) transactions, bank deposits or checks for compensation for services.  End Users who subscribe to or register for certain services with Focus 3, LLC may be recorded as a customer in Quickbooks along with transaction details including date, time, payment method and other product, service and contact information.  Quickbooks does not retain any credit card information on behalf of Focus 3, LLC.  

Law Enforcement and Internal Operations  Personal Data may be provided where we are required to do so by law, or if we believe in good faith that it is reasonably necessary (i) to respond to claims asserted against Company or to comply with the legal process (for example, discovery requests, subpoenas or warrants); (ii) to enforce or administer our policies and agreements with users; (iii) for fraud prevention, risk assessment, investigation, customer support, product development and de-bugging purposes; or (iv) to protect the rights, property or safety of Company, its users or members of the general public. We will use commercially reasonable efforts to notify users about law enforcement or court ordered requests for data unless otherwise prohibited by law. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to any third party request to compel disclosure of your information.

Business Transfer Company may sell, transfer or otherwise share some or all of its assets, including your Personal Data, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.  Under such circumstances, Company will use commercially reasonable efforts to notify its users if their personal information is to be disclosed or transferred and/or becomes subject to a different privacy policy.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.  These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Google Analytics

Google Analytics collects information about the use of the Services on our website. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site, but in anonymous form. Google Analytics collects only the IP address assigned to you on the date you visit this site and assigns a user ID code, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google uses this information to analyze your use of the website, to generate reports about website activities for website operators and to provide further services related to website and internet use. Google may also share such information with third parties to the extent it is legally required to do so and/or to the extent third parties process data on behalf of Google. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy and Data Processing Amendment. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.  You may block Google Analytics on some browsers with the help of a browser add-on if you do not want us to use this website analysis. This add-on can be downloaded at: 'http://tools.google.com/dlpage/gaoptout?hl=en. For more information on Google Analytics and Google’s privacy practices, please review their privacy policy at https://www.google.com/policies/privacy/

HubSpot Analytics 

HubSpot Analytics uses cookies and beacons to track how long Customers and potential Customers are on our Site, what marketing pages they visit, what marketing offers they respond to, and a visitor’s identity in order for us to improve our customer education material, set up accounts, and provide the Services.  For a description of all HubSpot cookies you can read about them on their site and check out their privacy policy.

Lightspeed.vt

Lightspeed.vt provides a platform for educational training that Focus 3, LLC licenses to deliver our Virtual Terminal service.  Lightspeeed.vt collects personal information in a variety of ways when you interact with this site, including when you register or create an account, when you place an order;  when you use products or services; when you enter promotions or sweepstakes; when you subscribe to a newsletter or desire to be added to our mailing lists for other products or services; when you correspond or otherwise interact with us; and when you provide feedback in any of our online surveys. Information we collect may include: your name, e-mail address, phone number, address, product preference information, billing information, demographic information provided by you (such as language, gender and age, and, if applicable, content preferences and personalization information) and personal interest information. On occasion, we may ask for additional information to enable us to provide you with access to and use of certain information, materials and services. What other kinds of information do we collect? Lightspeed.vt automatically receives and records information on our server logs from your browser, including your IP address, information about which pages you visit on lightspeed.vt, and information from cookies.

Shopify

Shopify provides an e-commerce shopping site and checkout portal for Focus 3, LLC and our branded products.  Shopify processes transactions using Stripe and other payment options including PayPal and Google Pay. Shopify retains customer contact information and order details including transaction data and dates and visitor site usage information.  No credit card information is stored with Shopify and the checkout window is a PCI-DSS Compliant SSL encrypted checkout portal.

Do Not Track Disclosure

We support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.  However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you. Our payments partner Stripe is a PCI Compliant Third Party Data Processor.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.  We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as of October 4, 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@focus3.com